Oreilly - Salesforce.com Essentials by Wiley | Released August 2014 | ISBN: 9781118870082 https://www.oreilly.com/library/view/salesforcecom-essentials/9781118870082/
Master Salesforce.com on your terms with this one-of-a-kind video training course Salesforce.com is a customer relationship management (CRM) tool that allows you to manage contacts, and track sales activity including leads, sales, and customers. Our instructors provide expert, straight-forward, user-friendly training to help you tackle Salesforce.com the way you want...