Effective Listening | 637 MB Duration: 1h 08m | Video: AVC (.mp4) 1280x720 30fps...
In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.
Topics include:
* Recalling details
* Empathizing
*...