Lynda - Retail Sales: The Importance of Listening MP4 | Video: h264, 1280x720 | Audio:...
Poor listening often leads to customer frustration. When a retail employee merely hears a customer—instead of actively listening to them—they\'re less able to determine precisely what that person needs. This course was designed to help you avoid these kinds of miscommunications. Join Myra Golden as she goes over how important...