Oreilly - ITIL® v3 Foundation: Cram to Pass the ITIL® Exam in 7 Days! by...
A time-compressed resource to passing ITIL® v3 Foundation exam on the 1st attempt, includes 2 realistic practice exams!About This VideoKey elements, concepts, and terminology used in ITIL® with exam tips and tricksFast-paced course that gives an overview of ITIL® Service Management, ITIL® Service Lifecycle, Processes, Functions, Roles, Organisational Structure, Service...