Old Search System: customers trivia



  • Oreilly - Understand What Your Customers Really Want

    Coktum

    Oreilly - Understand What Your Customers Really Want

    Oreilly - Understand What Your Customers Really Want by Christian Madsbjerg | Released February 2014...


    Christian Madsbjerg, coauthor of "The Moment of Clarity," explains how sensemaking reveals answers that conventional tools can't.  Show and hide more Understand What Your Customers Really Want 00:04:16 Show and hide more

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  • Oreilly - How to Reach Customers in Emerging Markets

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    Oreilly - How to Reach Customers in Emerging Markets

    Oreilly - How to Reach Customers in Emerging Markets by Navi Radjou | Released June...


    Navi Radjou, innovation and leadership strategist, suggests multinational companies rely on comprehensive networking to ensure successful expansion. Show and hide more How to Reach Customers in Emerging Markets 00:03:29 Show and hide more

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  • Oreilly - When to Disappoint Your Customers

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    Oreilly - When to Disappoint Your Customers

    Oreilly - When to Disappoint Your Customers by Frances Frei | Released July 2012 |...


    Frances Frei, Harvard Business School professor, explains why trying to offer great customer service so often backfires. Show and hide more When to Disappoint Your Customers 00:05:25 Show and hide more

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  • Oreilly - Turn Customers into Promoters

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    Oreilly - Turn Customers into Promoters

    Oreilly - Turn Customers into Promoters by Fred Reichheld | Released December 2011 | ISBN:...


    Fred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty. Show and hide more Turn Customers into Promoters 00:02:50 Show and hide more

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  • Oreilly - Know What Your Customers Want Before They Do

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    Oreilly - Know What Your Customers Want Before They Do

    Oreilly - Know What Your Customers Want Before They Do by John Lucker | Released...


    Retail and consumer-facing businesses are rapidly and dramatically changing. Relying on an experienced sales person with deep knowledge of a customer's preferences is a quaint notion of the past. Increasingly, retailers like CVS, Sam's Club, and Nordstrom, as well as leaders in other consumer-facing industries like financial services, are using...

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  • Oreilly - Nudge Your Customers - Reducing Risk With Better Choices

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    Oreilly - Nudge Your Customers - Reducing Risk With Better Choices

    Oreilly - Nudge Your Customers - Reducing Risk With Better Choices by Daniel Goldstein |...


    A car rental agency includes insurance unless you specifically decline it. A software vendor recommends clicking ""next"" for a quick install. These companies have designed defaults for their customers. Well-designed defaults simplify decision making, enhance customer satisfaction , reduce risk and drive profitable purchases - benefiting companies and consumers. But...

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  • Oreilly - Use Social Media to Tap the Collective Genius of Your Customers & Employees

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    Oreilly - Use Social Media to Tap the Collective Genius of Your Customers & Employees

    Oreilly - Use Social Media to Tap the Collective Genius of Your Customers & Employees...


    Social media is all the rage. But many business leaders are not yet clear on whether their company should use social media and what the potential benefits are. Mark McDonald identifies a set of core disciplines that organizations must master to translate mass collaboration (from social media) into real results....

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  • Street food carts and vehicle sellers and customers isometric icons set

    Tanya wertyozka

    Street food carts and vehicle sellers and customers isometric icons set

    Street food carts and vehicle sellers and customers isometric icons set7 files | EPS +...





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  • Lynda - Listening to Customers

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    Lynda - Listening to Customers

    Lynda - Listening to Customers Listening is one of the most singularly powerful tools anyone...


    Table of ContentsIntroduction1. Listening to Your Customers2. Listening Techniques for SuccessConclusion

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  • Lynda - Serving Customers Using Social Media (2016)

    Coktum

    Lynda - Serving Customers Using Social Media (2016)

    Lynda - Serving Customers Using Social Media (2016) Learn how to create a winning customer...


    Table of ContentsIntroduction1. Serve Customers via Social Media2. Manage Review Sites3. Manage Self-ServiceConclusion

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  • SkillShare - Introduction to Retention Marketing: Maximize Your Repeat Customers

    Coktum

    SkillShare - Introduction to Retention Marketing: Maximize Your Repeat Customers

    SkillShare - Introduction to Retention Marketing: Maximize Your Repeat Customers Intermediate level https://www.skillshare.com/classes/Introduction-to-Retention-Marketing-Maximize-Your-Repeat-Customers/179755761


    About This Class Looking to retain more customers? Learn how with retention marketing. In today's digital world you can reach millions of people with a single click, so everyone is focused on finding new customers. But by doing this, you're neglecting the best asset you have: your current customers. Join Smile.io’s Alex McEachern to learn why retaining customers and...

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  • Innovator\'s Playbook: How to Create Great Products, Services and Experiences that Your Customers Will Love

    AACND

    Innovator\'s Playbook: How to Create Great Products, Services and Experiences that Your Customers Will Love

    Innovator's Playbook: How to Create Great Products, Services and Experiences that Your Customers Will LoveEnglish...


    Take a Design-led Approach to Innovation

    Innovation drives growth in organisations and entire economies. Yet innovation is hard, risky and rarely successful. Most innovations and startups fail because of a lack of focus on the front end of the innovation process where customer needs are researched, insights are distilled, solutions...

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  • Lynda - Making Business Videos for Customers

    Gamystyle

    Lynda - Making Business Videos for Customers

    Making Business Videos for Customers https://www.lynda.com/course-tutorials/Making-Business-Videos-Customers/2822209-2.html Video can help your business achieve increased revenue, gain...


    Introduction 1. Video Ideas 2. Preparing to Make a Video 3. Planning and Scheduling 4. Bonus

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  • Udemy - 2X The Number Of Customers Entering Your Store/Restaurant

    Gamystyle

    Udemy - 2X The Number Of Customers Entering Your Store/Restaurant

    Udemy - 2X The Number Of Customers Entering Your Store/Restaurant https://www.udemy.com/course/2x-the-number-of-customers-entering-your-storerestaurant/ BRAND NEW!


    Description BRANDNEW!Attention Retail Store Owners, Restaurant Owners, Managers & Facebook Admin Marketing StaffCopy Our Proven Facebook Ads & StrategiesUpdated & Brand New For 2020...You don't need to learn a hundred different strategies. You don't need 20+ hours of instruction. I've put together for you a UPDATED FOR2020 the BESTOFTHEBESTFacebook Ads...

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  • Conversion Optimization: The Art and Science of Converting Prospects to Customers

    Coktum

    Conversion Optimization: The Art and Science of Converting Prospects to Customers

    Conversion Optimization: The Art and Science of Converting Prospects to Customers English | ISBN-10: 1449377564...




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  • Flexible Working with Customers Isometric Illustration

    Coktum

    Flexible Working with Customers Isometric Illustration

    Flexible Working with Customers Isometric Illustration https://www.uplabs.com/posts/flexible-working-with-customers-isometric-illustration




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  • Lynda - Creating Positive Conversations with Challenging Customers

    Coktum

    Lynda - Creating Positive Conversations with Challenging Customers

    Lynda - Creating Positive Conversations with Challenging Customers What do you do when faced with...


    Table of ContentsIntroduction1. Working with Difficult Customers2. Positive Positioning Skills3. Positive Positioning in ActionConclusion

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  • Lynda - Customer Service: Handling Abusive Customers

    Coktum

    Lynda - Customer Service: Handling Abusive Customers

    Lynda - Customer Service: Handling Abusive Customers What is the best way to handle a...


    Table of ContentsIntroduction1. Steps for Handling an Abusive Customer2. Examples of How to Handle an Abusive CustomerConclusion

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  • Lynda - Customer Service: Serving Internal Customers

    Coktum

    Lynda - Customer Service: Serving Internal Customers

    Lynda - Customer Service: Serving Internal Customers There are many similarities between internal and external...


    Table of ContentsIntroduction1. Build Positive Workplace Relationships2. Exceed Expectations3. Solve ProblemsConclusion

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  • Oreilly - How Starbucks Trains Customers to Behave

    Coktum

    Oreilly - How Starbucks Trains Customers to Behave

    Oreilly - How Starbucks Trains Customers to Behave by Anne Morriss | Publisher: Harvard Business...


    Anne Morriss, managing director of the Concire Leadership Institute, explains how the coffee giant increased efficiency and satisfaction by treating customers like employees. How Starbucks Trains Customers to Behave 00:03:33

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