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  • Oreilly - Salesforce.com Essentials

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    Oreilly - Salesforce.com Essentials

    Oreilly - Salesforce.com Essentials by Wiley | Released August 2014 | ISBN: 9781118870082 https://www.oreilly.com/library/view/salesforcecom-essentials/9781118870082/


    Master Salesforce.com on your terms with this one-of-a-kind video training course Salesforce.com is a customer relationship management (CRM) tool that allows you to manage contacts, and track sales activity including leads, sales, and customers. Our instructors provide expert, straight-forward, user-friendly training to help you tackle Salesforce.com the way you want...

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  • Lynda - Salesforce 2018: LinkedIn Sales Navigator Integration

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    Lynda - Salesforce 2018: LinkedIn Sales Navigator Integration

    Lynda - Salesforce 2018: LinkedIn Sales Navigator Integration The LinkedIn Sales Navigator for Salesforce app...


    Table of ContentsIntroduction1. Install the LinkedIn Sales Navigator for Salesforce App2. Install CRM Sync3. Using the Integration AppConclusion

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  • Lynda - Sales Operations

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    Lynda - Sales Operations

    Lynda - Sales Operations Sales operations is a critical component of any highly functioning sales...


    Table of ContentsIntroduction1. How to Build Sales Territories2. Sales Compensation3. Forecasting4. Sales Tools and Enablement5. Data and Analytics6. Rules for Your Sales OrgConclusion

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  • car sales promotion poster

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    car sales promotion poster

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  • Lynda - Salesforce Lightning Essentials: First Look

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    Lynda - Salesforce Lightning Essentials: First Look

    Lynda - Salesforce Lightning Essentials: First Look Salesforce Lightning Essentials is the newest Salesforce product...


    Table of ContentsIntroduction1. Salesforce Lightning Essentials Key Questions

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  • Lynda - Salesforce Tips

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    Lynda - Salesforce Tips

    Lynda - Salesforce Tips Discover how to work smarter in Salesforce, the hugely popular customer...


    Table of ContentsIntroduction1. Customizing Salesforce2. Day-to-Day Operations in Salesforce3. Connect with the Salesforce Community4. Biggest Mistakes in SalesforceConclusion

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  • Lynda - Sales: Business to Consumer Online Sales

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    Lynda - Sales: Business to Consumer Online Sales

    Lynda - Sales: Business to Consumer Online Sales In the online business to consumer (B2C)...


    Table of ContentsIntroduction1. Persona Development2. Content, Conversion, and SEO3. Social Media, Reviews, and Blogging4. Pay per ClickConclusion

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  • Lynda - Salesforce for Sales Managers

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    Lynda - Salesforce for Sales Managers

    Lynda - Salesforce for Sales Managers Do you already have a basic understanding of how...


    Table of ContentsIntroduction1. Lead and Opportunity Management2. Reporting3. Products and Price Books4. ForecastingConclusion

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  • Lynda - Sales Forecasting

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    Lynda - Sales Forecasting

    Lynda - Sales Forecasting Sales forecasting is crucial for almost any business, because it affects...


    Table of ContentsIntroduction1. Understanding Sales Forecasting2. Preparing for Sales Forecasting3. Using Quantitative Forecasting4. Using Qualitative ForecastingConclusion

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  • Lynda - Learning Salesforce

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    Lynda - Learning Salesforce

    Lynda - Learning Salesforce Large Fortune 500 companies and small startup businesses alike turn to...


    Table of ContentsIntroduction1. Getting Started2. Exploring Objects3. Accounts and Contacts4. Leads and Opportunities5. Tasks6. Opportunities7. Latest Releases8. Custom ReportingConclusion

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  • Lynda - Sales: Closing a Complex Sale

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    Lynda - Sales: Closing a Complex Sale

    Lynda - Sales: Closing a Complex Sale Complex sales have multiple influencers and stakeholders, and...


    Table of ContentsIntroduction1. Identifying the Buying Journey2. Identifying Buyer Objectives and Challenges3. Using Insights to Drive Urgency to Buy4. Defining Your Compelling Differentiation5. The Complex Sales Conversation ModelConclusion

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  • Videohive Comic Book Sales 21945249

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    Videohive Comic Book Sales 21945249

    Videohive Comic Book Sales 21945249 Alpha Channel : Yes | Looped Video : No |...




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  • Lynda - Learning Salesforce Admin (2017)

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    Lynda - Learning Salesforce Admin (2017)

    Lynda - Learning Salesforce Admin (2017) Become a Salesforce admin. Learn how to streamline the...


    Table of ContentsIntroduction1. Getting Prepared2. Users and Data Visibility3. Working with Salesforce4. Customizing, Branding, and Social5. Reporting6. Data Management7. Data SecurityConclusion

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  • Lynda - Nonprofit Customer Relationship Management with Salesforce

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    Lynda - Nonprofit Customer Relationship Management with Salesforce

    Lynda - Nonprofit Customer Relationship Management with Salesforce Explore how to improve the operation of...


    Table of ContentsIntroduction1. Getting Started2. Working with Salesforce3. Working with Data4. Tools for Success5. Measuring SuccessConclusion

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  • Lynda - Learning Salesforce.com Development

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    Lynda - Learning Salesforce.com Development

    Lynda - Learning Salesforce.com Development Salesforce is arguably the best-known customer relationship management (CRM) tool...


    Table of ContentsIntroduction1. Introduction to Environment2. Sets, Lists, and Maps3. Trigger and Trigger Handlers4. Batch Apex5. Debugging and LoggingConclusion

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  • Lynda - Salesforce for Customer Service

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    Lynda - Salesforce for Customer Service

    Lynda - Salesforce for Customer Service Explore how to leverage the cloud-based help desk solution...


    Table of ContentsIntroduction1. Getting Started with Service Cloud2. Case Management3. Customer Channels4. Assigning Cases to Teams5. Knowledge Articles and ReportsConclusion

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  • Lynda - Sales: Customer Success

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    Lynda - Sales: Customer Success

    Lynda - Sales: Customer Success Customer success is a new field that goes beyond the...


    Table of ContentsIntroduction1. Understanding Customer Success2. The Customer Success Professional3. How to Get Ahead in Customer Support4. Optimally Aligning Customer Success with the Rest of Your CompanyConclusion

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  • Lynda - Purpose-Driven Sales

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    Lynda - Purpose-Driven Sales

    Lynda - Purpose-Driven Sales Best-selling author and sales leadership consultant Lisa Earle McLeod has built...


    Table of ContentsIntroduction1. What Is Selling with Noble Purpose?2. Jump-Start Sales Excellence3. How to Recover When You Fail (and You Will)4. Position Yourself as a Purpose-Driven Sales ProfessionalConclusion

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  • Lynda - Sales Negotiation

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    Lynda - Sales Negotiation

    Lynda - Sales Negotiation Bestselling author and sales coach Lisa Earle McLeod has helped companies...


    Table of ContentsYour Negotiation Approach Matters1. Why Compromise Doesn't Work and What to Do Instead2. How to Outsmart Negotiation 1013. Negotiations that Stick

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  • Lynda - Measure Salesforce Effectiveness

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    Lynda - Measure Salesforce Effectiveness

    Lynda - Measure Salesforce Effectiveness If you don't measure the right things at the right...


    Table of ContentsIntroduction1. Understanding Sales Measurement2. Measuring Inputs to Sales3. Measuring Outputs of SalesConclusion

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