Amplifying Voices in UX: Balancing Design and User Needs in Technical Communicationby Amber L. Lancaster;...
The field of technical and professional communication is young, and research related to it—and specifically usability—is constantly growing. Usability and user-experience researchers are broadening research into studies involving social issues, accessibility, reconciliation, and user advocacy. Amplifying Voices in UX explores the theme of balance in design and UX in three...