Learning Microsoft Dynamics for Customer Service https://www.linkedin.com/learning/learning-microsoft-dynamics-for-customer-service If you're looking for a more effective way...
Join instructor Dian Taylor and discover the full benefits of the suite, from the basics of setup to data recording and analytics. Learn how to manage customer cases, including how to create, view, and edit cases, curate knowledge base articles, and integrate your work with other parts of Dynamics 365,...