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Customer Service Leadership

Solid

Customer Service Leadership https://www.linkedin.com/learning/customer-service-leadership-2022

Fast-evolving customer expectations, emerging service channels, hybrid work arrangements, and the multifaceted nature of delivering service are just a few of the developments you'll face as a customer service leader. In this practical course, Brad Cleveland covers how to align customer service with your organization's goals, identify and meet customer...

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The 10 Pillars of Customer Experience

Solid

The 10 Pillars of Customer Experience https://www.linkedin.com/learning/the-10-pillars-of-customer-experience

Customer experience is a team sport! When everyone understands customer experience and the key pillars that support it, powerful enthusiasm, alignment, and collaboration tend to follow. In this course, Brad Cleveland explains what customer experience is and shows you 10 key pillars that, together, create a positive customer experience. Brad...

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Twitter For Business: Attract 200+ Lifelong Customers A Day!

Gamystyle

Twitter For Business: Attract 200+ Lifelong Customers A Day! https://www.udemy.com/course/twitter-followers-success-system/ Twitter: Optimize your Profile, Learn...

What you\'ll learn
How to create an account and competently use all Twitter features
Understand the 3 most empowering Twitter mindsets
Learn how to optimize your Twitter account to look professional
Learn how to optimize your Twitter account for Twitter search
Learn when, how, and what to Tweet for maximum exposure
Learn the best way to...

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Make Your Brand Matter: Experience-Driven Solutions to Capture Customers and Keep Them Loyal

Gamystyle

Make Your Brand Matter: Experience-Driven Solutions to Capture Customers and Keep Them Loyal English...

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Customer Analytics in Python 2022

Gamystyle

Customer Analytics in Python 2022 https://www.udemy.com/course/customer-analytics-in-python/ Beginner and Advanced Customer Analytics in Python: PCA, K-means...

Data science and Marketing are two of the key driving forces that help companies create value and stay on top in today's fast-paced economy. Welcome to… Customer Analytics in Python – the place where marketing and data science meet! This course is the best way to distinguish yourself with a...

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Improve your Business English: English for Customer Service

Gamystyle

Improve your Business English: English for Customer Service https://www.udemy.com/course/customer-service-business-english/ Learn 600+ essential phrases, provide a...

Customer service is not just about using the telephone. It\'s about face-to-face communication and writing too. This is the most detailed and comprehensive Business English Customer Service course available. So, don\'t miss out and enrol today!
In this day and age, Customer Service is so important. It\'s evident in all professions....

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W Model of Customer Analysis Powerpoint, Keynote and Google Slides Template

dimsons

W Model of Customer Analysis Powerpoint, Keynote and Google Slides Template PPTX | KEY |...

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Personas & Customer Experience creator

Gamystyle

Personas & Customer Experience creator https://ui8.net/micka-touillaud/products/personas--customer-experience-creator Hey guys! I\'ve built this Personas and Customer Journey...

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Customer Success and Decision Making: Fortune 500 Leaders

Solid

Customer Success and Decision Making: Fortune 500 Leaders https://www.udemy.com/course/customer-success-and-decision-making-fortune-500-leaders Master customer success and decision making...

What you'll learn: Master customer success and decision making best practices used by Fortune 500 leaders to seize competitive advantage for their bottom line and career Free yourself of numerous grey zones and blindspots that plague customer success and decision making skills, blocking your goal achievement Develop a plan with...

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Predictive Customer Analytics

Solid

Predictive Customer Analytics https://www.linkedin.com/learning/predictive-customer-analytics-15863628 Use big data to tell your customer's story, with predictive analytics....

Start off by learning about the various phases in a customer's life cycle. Explore the data generated inside and outside your business, and ways the data can be collected and aggregated within your organization. Then review multiple use cases for predictive analytics in each phase of the customer's life cycle,...

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CreativeLive - How To Reach New Customers With Instagram Shopping

Gamystyle

CreativeLive - How To Reach New Customers With Instagram Shopping https://www.creativelive.com/class/how-to-reach-new-customers-with-instagram-shopping Learn How To Reach...

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Customer and Buyer Personas for Powerpoint, Keynote and Google Slides Template

dimsons

Customer and Buyer Personas for Powerpoint, Keynote and Google Slides Template PPTX | KEY |...

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Marketing & how to get more than 50 customers in just one month.

nomaher

Marketing & how to get more than 50 customers in just one month. Genre: eLearning...

About This Class On this class i will teach you how to gain more than 50 customers for your marketing business. How to keep them and how to entertain them on a m9nthly basis.

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Build Customer Management System Using PHP

Solid

Build Customer Management System Using PHP https://www.udemy.com/course/build-customer-management-system-using-php Create Customer Management System Using PHP From Scratch

What you'll learn: How to work on the UI. How to insert customer info How to update customer info How to get and display customer info How to delete customer info How to create forms How to submit forms And much more... Requirements: PC with Windows or Mac Internet connection...

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Creating Positive Conversations with Challenging Customers

Solid

Creating Positive Conversations with Challenging Customers https://www.linkedin.com/learning/creating-positive-conversations-with-challenging-customers-2022 What do you do when faced with a...

In this course, Myra Golden shares approaches that can help you reframe such conversations, and use your words and actions to put a positive slant on an otherwise negative situation. Learn how to use empathy and pacing to foster a sense of connection with customers. Discover the words and phrases...

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Maximizing Customer Relationships

Solid

Maximizing Customer Relationships https://www.udemy.com/course/maximizing-customer-relationships ‘Building and maximizing customer relationships' is an important concept to be...

What you'll learn: Explain the Need of Relationship with Customers Explain How to Build Relationships for Loyalty Explain the Reasons for Low Customer Engagement Explain Principles of Customer Relationships Requirements: No prior knowledge is required Description: Building relationship with customers in current market trends is the most important aspect that...

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Professional Training for Managing Upset Customers

Solid

Professional Training for Managing Upset Customers https://www.udemy.com/course/professional-training-for-managing-upset-customers Customer Service, Effective techniques for handling upset and...

What you'll learn: Managing Upset Customer Difficult Customer How to handle customer emotionally How to handle customer operationally Requirements: An open mind Description: In a customer-facing business, we may routinely come across customers who are upset and are likely to express their dissatisfaction to the teams managing them. Handling such...

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Learning Microsoft Dynamics for Customer Service

Solid

Learning Microsoft Dynamics for Customer Service https://www.linkedin.com/learning/learning-microsoft-dynamics-for-customer-service If you're looking for a more effective way...

Join instructor Dian Taylor and discover the full benefits of the suite, from the basics of setup to data recording and analytics. Learn how to manage customer cases, including how to create, view, and edit cases, curate knowledge base articles, and integrate your work with other parts of Dynamics 365,...

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CreativeLive - How to Sell the Way Your Customer Buys

Gamystyle

CreativeLive - How to Sell the Way Your Customer Buyshttps://www.creativelive.com/class/how-to-sell-the-way-your-customer-buys-shari-levitinGive People The Authentic Sales Process...

Shari Levitin, best-selling author, entrepreneur, speaker and sales guru, will share her proven methods for increasing sales revenue without losing your heart. She'll help you tap into your passion for your product or service and talk about it without coming off as cheesy or manipulative. You'll discover how to get...

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Customer Experience: Creating Customer Personas

Solid

Customer Experience: Creating Customer Personas https://www.linkedin.com/learning/customer-experience-creating-customer-personas In today's competitive marketplace, knowing your customer is almost...

In this course, Myra Golden shows you how to create customer personas that will allow you to better connect with your customers and improve engagement. She shares important tips like how to conduct research, how to identify your customers' motivation and pain points, and ways to apply persona data for...

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