Customer Fraud and Business Responses: Let the Marketer Beware 272 pages | English | ISBN-10:...
The DNA of Customer Experience: How Emotions Drive Value 166 pages | English | ISBN-10:...
Global Call Centers: Achieving Outstanding Customer service Across Cultures and Time Zones 220 pages |...
It's All About Service: How to Lead Your People to Care for Your Customers 256...
If You're So Brilliant ...How Come You Can't Identify Your Key Customers?: The Essential Guide...
Branded Customer Service: The New Competitive Edge 259 pages | English | ISBN-10: 1576752984 |...
Excuses, Excuses, Excuses...for Not Delivering Excellent Customer Service- and What Should Happen! 126 pages |...
Marketing 2.0: Strategies for Closer Customer Relationships 160 pages | English | ISBN-10: 3540002855 |...
Strategic Marketing: In the Customer Driven Organization 312 pages | English | ISBN-10: 0470849851 |...
Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management 367 pages |...
The Lifebelt: The Definitive Guide to Managing Customer Retention 306 pages | English | ISBN-10:...
25 Reproducible Activities for Customer Service Excellence 163 pages | English | ISBN-10: 0874258480 |...
Service Magic: The Art of Amazing Your Customers 272 pages | English | ISBN-10: 0793164672...
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference 256 pages |...
101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques 400 pages | English...
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services 256 pages |...
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation...
Unleashing the Power of Consultative Selling- Selling the Way Your Customer Wants to Buy....not the...
Customer Relationship Management: How to Turn a Good Business into a Great One! (Medical Radiology...
Trainer's Workshop Series Bundle: Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series) 224 pages...